Review of AES-Sonel

I am very disappointed at aes sonel. I have had a problem since last year for I was falsely accused of fraud on my metal. I passed through a lot of stress before the problem was solved. I live in the Eleveur quarter of Yaounde and I have subscribed with the Etoudi branch of AES sonel. Recently, the same problem has occurred by me having bills asking me to pay over nine hundred thousand francs C FA for fraud I know nothing about. This is the same thing that happened in the past. Each time I go to complain at the Etoudi branch, they do not even allow me see the branch manager. This is poor management and I am disappointed in this. I wonder if the hierarchy knows if all these happens. I have been receiving text messages reminding me to come and pay this amount which is over nine hundred thousand and I want this problem to be solved. I look forward to hearing from you and I would like you to know that, with all due respect, you exist because we exist and life is not worth trying to exploit the less privilege.