FLUX Sarl - Yaounde, Cameroon

FLUX Sarl is a contact center based in the city of Yaoundé and which offers a help and assistance service to customers intervening before, during and after the act of purchase.
We make it possible to centralize all the information on the customer journey and provide an appropriate and personalized response to each contact person in contact with your company.
In the era of digital development, the telephone channel, although still the one favored by customers, is being supplemented by social networks and blogs as a source of information for customers about companies.
This is why our omnichannel contact center is able to collect and process customer complaints on all of these channels.